Organizational Culture and Resistance to Technological Change: A Multivariate Analysis in Organizations of Cartagena de Indias
Gina Angulo Blanquicett
Keywords:
organizational culture, resistance to technological change, digital transformation, digital climate, adaptive capacity
Abstract
TThis article examines the relationship between organizational culture (OC) and resistance
to technological change (RC) in a multisectoral context in Cartagena de Indias, Colombia,
also incorporating variables of institutional leadership (IL), adaptive capacity (AC), digital
climate (DC), and organizational performance (OP). Using a nonexperimental, cross
sectional quantitative design with correlational-explanatory scope, a validated questionnaire
was administered to a sample of 130 employees from organizations in the educational,
service, commercial, and industrial sectors of the city. Data were processed through
descriptive statistical analysis, Pearson correlations, heat maps, and multiple regression
models. Results show that organizational culture presents a significant negative correlation with resistance to technological change (r = -.61, p < .001), and that the set of predictors
explains between 47% and 63% of variance in the dependent variables. Implications for
change management and the design of contextually relevant digital transformation strategies
are discussed.
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• Battistelli, A., Montani, F., & Odoardi, C. (2013). The impact of feedback from job and task
autonomy in the relationship between dispositional resistance to change and innovative work
behaviour. European Journal of Work and Organizational Psychology, 22(1), 26–41.
• Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital business
strategy: Toward a next generation of insights. MIS Quarterly, 37(2), 471–482.
• Booth, A., Sutton, A., & Papaioannou, D. (2016). Systematic approaches to a successful
literature review (2nd ed.). Sage Publications.
• Bryman, A. (2016). Social research methods (5th ed.). Oxford University Press.
By, R. T. (2005). Organisational change management: A critical review. Journal of Change
Management, 5(4), 369–380.
• Cámara de Comercio de Cartagena. (2022). Informe económico de Cartagena de Indias 2021.
CCC.
• Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and changing organizational culture:
Based on the competing values framework (3rd ed.). Jossey-Bass.
• Cárdenas, J., & Urrea, F. (2019). Cultura organizacional y transformación digital en empresas
colombianas: Una aproximación empírica. Revista de Administración de Empresas, 59(4),
280–294.
• Cohen, J. (1992). A power primer. Psychological Bulletin, 112(1), 155–159.
• Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The role of leadership in a digitalized
world: A review. Frontiers in Psychology, 10, 1–21.
• Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and
mixed methods approaches (5th ed.). Sage Publications.
• DANE. (2021). Encuesta de Micronegocios 2020–2021. Departamento Administrativo
Nacional de Estadística.
• Dávila, C., & Martínez, N. H. (2011). Cultura en organizaciones latinas. Siglo XXI Editores.
• Denison, D. R. (1990). Corporate culture and organizational effectiveness. Wiley.
• Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic
Management Journal, 21(10–11), 1105–1121.
• Faul, F., Erdfelder, E., Buchner, A., & Lang, A.-G. (2009). Statistical power analyses using
G*Power 3.1. Behavior Research Methods, 41(4), 1149–1160.
• Field, A. (2018). Discovering statistics using IBM SPSS statistics (5th ed.). Sage
Publications.
• George, D., & Mallery, P. (2003). SPSS for Windows step by step: A simple guide and
reference (4th ed.). Allyn & Bacon.
• Hernández, R., Fernández, C., & Baptista, P. (2014). Metodología de la investigación (6.ª
ed.). McGraw-Hill.
• Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of
the mind (3rd ed.). McGraw-Hill.
• Hu, L.-T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure
analysis. Structural Equation Modeling, 6(1), 1–55.
• Kerlinger, F. N., & Lee, H. B. (2002). Investigación del comportamiento (4.ª ed.). McGraw
Hill.
• Kotter, J. P. (2012). Leading change. Harvard Business Review Press.
• Kotter, J. P., & Schlesinger, L. A. (2008). Choosing strategies for change. Harvard Business
Review, 86(7/8), 130– 139.
• Lapointe, L., & Rivard, S. (2005). A multilevel model of resistance to information technology
implementation. MIS Quarterly, 29(3), 461–491.
• Nunnally, J. C. (1978). Psychometric theory (2nd ed.). McGraw-Hill.
• Oreg, S. (2003). Resistance to change: Developing an individual differences measure. Journal
of Applied Psychology, 88(4), 680–693.
• Oreg, S., Vakola, M., & Armenakis, A. (2011). Change recipients' reactions to organizational
change: A 60-year review of quantitative studies. Journal of Applied Behavioral Science,
47(4), 461–524.
Published
2024-07-07
How to Cite
Angulo, G. (2024). Organizational Culture and Resistance to Technological Change: A Multivariate Analysis in Organizations of Cartagena de Indias . Sustainability, Technology and Humanism, 15(1), 10. https://doi.org/10.25213/2216-1872.139
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